I hope you are doing well. I am writing to bring your attention to a serious concern regarding the Secure Folder feature after the update to One UI 8.5.
In the previous versions of One UI, the Secure Folder used to lock automatically whenever the screen was turned off or the app was closed. This automatic locking mechanism was extremely effective and provided strong security for personal and confidential data.
However, after updating to One UI 8.5, the Secure Folder no longer locks automatically as before. It remains open unless manually locked, which creates a significant security risk. Anyone with access to my device can directly enter the Secure Folder if I forget to lock it manually.
I kindly request that Samsung restore the previous auto-lock system or provide an option for users to enable automatic locking immediately when exiting or turning off the screen. This feature is essential for maintaining data privacy and device security.
Thank you for your time and for continuously working to improve the user experience. I sincerely hope this issue is addressed at the earliest.
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
