Original topic:

Screen protector

(Topic created on: 12-17-2024 02:59 PM)
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infernokishan
Active Level 4
Options
Galaxy S
I want to purchase glass screen protector for my s24 ultra but the problem is of fingerprint scanner. I thought to buy spigen ez fit but review says that the fingerprint sensor does not work well. If anyone using any protector can you suggest me. 
Thanks
11 Comments
Talwarsaab
Active Level 7
Galaxy S
First you remove your fingerprints
After applying screen gaurd register your fingerprint twice
It will cause no error in reading your fingerprints
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that Samsung cannot guarantee compatibility with third-party products. The thickness and structure of protective films or screen protectors may affect the performance of the fingerprint sensor.

We recommend kindly visit the authorized Samsung store or service centre, they will provide you with a Samsung-approved screen protector. You can find the store and service centre location by following the links:

Store location: https://www.samsung.com/in/storelocator/
Service Center: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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