Original topic:

Screen orientation problem in s21 plus after recent upgrade

(Topic created on: 12-10-2022 06:57 PM)
302 Views
navilg040
Active Level 3
Options
Galaxy S
After November upgrade to Android 13, screen orientation looks like is on alcohol. Its never proper. During video call, SometimesbI need keep my phone upside down to make other side see me in proper orientation. While playing videos on prime, same screen oriemtation issue. Is anyone from samsung looking into this ? Anyone else facing same issue ?
3 Comments
piyussh07
Expert Level 5
Galaxy S
Yeah, facing on S21FE
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SamPro
Active Level 8
Galaxy S
Yes. It's an issue after android 13. Using S21 ultra. May be the upcoming monthly patch may solve this.
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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