Original topic:

Screen line issue on s21fe

(Topic created on: 3 weeks ago)
164 Views
deepesh_soni10
Active Level 3
Options
Galaxy S
Right after the update of security patch one ui 7.0 
Using WhatsApp and then right in front of my eyes got white color screen line on display @samsungsupport

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8 Comments
Samsung79
Active Level 4
Galaxy S
Ye knse wala s21 fe h snapdragon888 or exynoss wala??
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Galaxy S
Exynos
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techshark
Active Level 8
Galaxy S
If there's no physical damage on your device you can get your screen replaced at any nearby samsung service center till 1st sept. You only have to pay labour and service charges etc.
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BiRdMaN
Expert Level 5
Galaxy S
Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., three years from purchase) and without physical or water damage.

Limited to certain models and regions including the Galaxy S21 series, S21 FE, and S22 Ultra, and may extend to other models experiencing the green line issue.

The offer is valid until 30th September 2025

If you find this helpful please Accept it as a Solution Thank you 😊
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to other users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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ram_ram
Expert Level 2
Galaxy S
Samsung service center and samsung customer support don't provide free replacement send email to Samsung care try
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