Original topic:

Screen issue

(Topic created on: a month ago)
71 Views
jobulu
Beginner Level 2
Options
Galaxy S
I have been experiencing the green line issue for my galaxy s22...after the security update......
What will I do now...??
The service center guys told to change the panel for RS.12000..

Do I have any guarentee that this issue won't happen again even after changing the panel??.
7 Comments
truakki
Active Level 4
Galaxy S
Same here
My s23 5g phone after new software update 
1:- battery draining fast 
2:-green line issue start 
3:-customer service support 0%
4:-no one listen your problems 
5:-just robotics answer again and again.
Please don't buy samsung smartphone 
And don't update new software to save your phone.
Display change price 9,000/-
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jobulu
Beginner Level 2
Galaxy S
So true...even the customer support team don't know the exact reason behind this...😂
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to inform you that it is our utmost endeavor to provide you with an impeccable product experience at Samsung. Our centers employ highly qualified engineers who utilize advanced technologies to repair your device.

Your device will undergo thorough testing across various parameters and conditions, including the IP68 rating tests. This ensures that we hand over your device only when it is operating in perfect condition.

However, as you have already coordinated with the service center, they have provided you with information about parts replacement at genuine cost.

In case any issues occur after the repair, you can reach out to our service team again, and they will surely assist you further.

Warm Regards,
Samsung Customer Support

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ram_ram
Expert Level 3
Galaxy S
Don't pay for display you will get Green line again my s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement send email to Samsung care plus try
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abkk
Active Level 3
Galaxy S
No bro no gurantee
And samsung brand jo display banata hai uske flagship phone me ase problem
I wont recommend any one to buy samsung flagship
Only midrange
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