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10-04-2023 09:37 AM in
Galaxy S- Mark as New
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10-04-2023 10:31 AM in
Galaxy SMy security update was of August. What's yours?
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10-04-2023 11:07 AM in
Galaxy S- Mark as New
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10-04-2023 11:08 AM in
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10-11-2023 07:49 AM in
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10-11-2023 07:51 AM in
Galaxy S
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10-05-2023 10:31 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
1. Go to Settings>>Display>>Adjust the brightness.
2. You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/
3. Update device software: Settings >> Software update >> Download and install.
4. Reset the device.
Note: Kindly create a data backup of your device via the smart switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Remember the Google password before resetting the device because it is required during the initial setup.
If you do not remember then advise to reset (Forgot password) the Google account.
5. For this; Open Gmail (https://accounts.google.com/servicelogin)>>Select forgot password>>Select "try another way" like mobile number, security question, etc.>>Select Next>>Enter a new password>>Tap on Next.
6. Apps>settings> general management>reset (Reset your device to its factory default settings. This will erase all data, including files and downloaded apps.)
In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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11-07-2023 01:09 AM in
Galaxy Shttps://r2.community.samsung.com/t5/Galaxy-M/M51-amoled-display-problem/td-p/14725758?src=ShareByUse...
They will surely said you that you are only one who is facing this kind of problem, after update. So you have to pay the Screen replacement cost almost around 9k. But we are many people who have different kind of Screen problem after security update. So take some backup and then mail the Samsung CEO help desk with some photos, videos of the problem. Here are tons of reports and complain about screen problem but still they act like you are the only one who have this kind of problem. So welcome to the group...
