Screen Scratches on S23 Ultra Display

[ar_un]

Hi, I buy S 23 Ultra and within few days i seen minor scratches on display. I complained on Twitter (Link of my complaint is attached at last). My case was handled by Samsung Head Office, India. After investigation Samsung denies its manufacturing fault and said it is user experience. We will not replace your smartphone. We can only change the display free of cost. I give consent to change my screen & I also said that if its not Samsung fault then ask Corning company what research they did & Samsung focus on Corning Gorilla Glass Victus 2 in advertisements. By clicking You can see my  Complaint on Twitter . 

[Abhinav_Sarkar]

Minor scratch will come as particles like sand have quartz and on mohs hardness scale it is marked as 7. So its common that a glass will have minor scratches.

[shobha11]

glass is glass and glass scratches

[chandravilas]

Bro sorry to say this because most of the corning gorilla glasses are scratch resistant not scratch proof you need to use some sort of protection like screen guard or temperature glass. As per my knowledge Victus 2 is one of a kind glass which not breaks easily

[Richie9999]

Well mate... here's your answer
Victus 2 is more of shatter proof than scratch resistant
As time goes by gorilla glass 2 3 4 5 u can see that sturdiness has increased but scratches also does increase
Thats the real problem with gorilla glass newer stuff

[Sai165]

Bro, will they replace display if display have minor scratches when phone is in warranty?

[ar_un]

No in case you have not registered a complain within a week or 2 weeks of purchase.

[ROZAJMERI]

I am a pure sumsung coustemer from 2000 when gsm phone with entina till 2024 i am still using sumsung in the year but now after using sumsung from 20 years i am never dissappoint from sumsung but now i am very dissapoint to say that i own and trustable company has fraud me .my sumsung s22 has a got a green line after software upate i am very sad to say that samsung has disappoit me after using sumsung from 20+ years this is sad moment for my life i request you to replce or repair my device because i could not accept this kind of things with pure sumsung couatmer and it is not only me but many other coustemrs have this problem and i am very sad to say that if this kind of behavior contines we people from samsung family needs to leave the samsung family and use other phones we are not at all happy to leave this company at all and this is not are fault at all its your company fault and only you are 100% responsible for it if the software is not ready to use company should not upade the mobile company should cheak the upade with responsiblity in upate 16.1 One UI Version problem i was using m200 galaxy Y galaxu y duos R200 galaxy grand ,grand2,j7,j6,,s3,s3 mini ,A50,A53,A52 wifi 6 S7 Mini , S5 , Galaxy F ,Samsung Guru keypad mobile and many more but after many years i do not rember some of them but i am never dissapoint with any of them but this s 22 ultra has got a green line after upade . But i am very sad to say the samsung is nowdays is not giving value to coustmers but giving importance to money and thinks to make company more profjtable we the people of india takes coustemers as god and happiness is only we need and try to stasify it thats all we dont give the pripority to money on coustmers we are not willing to defame the company but my friends were telling not to buy samsung and my trust on this comoany has been removed


I am very premium coustmers of samsung for more than 20 years but i am giving this in writing .i with my s22 ultra upated software after mobile setup till 100 % when optimisng finished when switch on the phone green line came after line i shut down the phone 2-3 times and it was biggest fault that i upaded my phone
Dont parchese samsung S seris phone
S22 ultra s23 ultra s24 ultra all model probleams
Dont update ONE UI Version 6.1