Screen Graining on S24 Ultra

[RJain1992]

Hi Samsung Team

I am samsung s24 user and since I bought the device I am facing screen graining issue when there is light, dark or grey background. I thought this problem will be fixed via a software update but it's been 10 months and no update has been rolled out. After scrolling from Samsung community forum, i realised that this is an hardware issue and cannot be solved by software update. I would request samsung Team to look into this issue as this problem is only coming in S24 Series and no such issue is there in older S23 series. If this cannot be solved then i would require an screen hardware change to solve this issue at the earliest. 

As you can see, screen has graning effect and is pixelating in these kind of backgrounds.

[Paartha091]

I guess it's a software bug try to contact samsung helpline or u should visit service center

[Wodehouse]

This looks like defective display. Run a screen test to confirm.

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[Milan]

Bhai shukr manao grains hi hai. Green ya pinky line se to accha hi hai. 😂😂😂

[Sobin78]

I'm also faced this on such type of gray backgrounds.

[madhavjha]

Can you share that wallpaper or background ? I think mine also have the same

[RJain1992]

Its a youtube video. But it is apparent in every video or picture whenever such backgrounds are used.

[madhavjha]

Have you tried it after disabling the eye protection

[RJain1992]

No change whether eye protection is on or off.

[VedPrakashSah]

It's not a new issue; it's been there since the launch. I've also been facing the same issue since I pre-ordered the phone.

I have complained about it many, many times to Samsung, but according to them, it's normal and not a defect. Trust me Samsung has the worst service.