Original topic:

S24 Ultra Screen Grain issue

(Topic created on: 02-10-2024 01:01 PM)
1781 Views
JayShank
Active Level 3
Options
Galaxy S
Having severe screen grain issues on my S24 Ultra.
Its is visible in dark Ambient light with 20-30% brightness. Mostly visible in grey background. 

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25 Comments
Galaxydian
Active Level 7
Galaxy S
Screen resolution?
HD+?
0 Likes
JayShank
Active Level 3
Galaxy S
Tried both FHD+ and QHD
0 Likes
Galaxydian
Active Level 7
Galaxy S
Visit your NearBy service center
0 Likes
JayShank
Active Level 3
Galaxy S
Bought from Samsung experience Centre Delhi, asked them to help as service center is also theirs.. Phone is just 13-14 days old. Don't know what to do, don't want the phone to be opened..
Shivam_kr
Active Level 7
Galaxy S
Bro, there is a 14-day replacement policy if any defect is found on the phone....
So, it is better if 14 days are not completed, then try to get the replacement
0 Likes
JayShank
Active Level 3
Galaxy S
Today is the 14th day.. I'll try talking to them..
Shivam_kr
Active Level 7
Galaxy S
Bro, don't compromise... just stick to the point and say that u want replacement against it.... and say that who wants a 13-day phone to be opened....
And say it is clearly mentioned on the back side of the box that 14-day replacement against any manufacturing defect found.... the details are provided on the back side of the phone box...read it
JayShank
Active Level 3
Galaxy S
Went to the samsung service center.. They are saying this is normal. This is intended.. They are unable to see the grains from naked eye, and for color gradient they are saying this is fine. Even showing them the in store units compared to mine, they are still not agreeing.
Shivam_kr
Active Level 7
Galaxy S
Is there any other service center excluding which u visited....if yes, then did u visit there
0 Likes