Original topic:

Samsung worst experience with Upgrades.

(Topic created on: 03-14-2025 04:54 AM)
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Fzs001
Active Level 3
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Galaxy S
I brought a poco phone for my mom it cost around 6K almost 6 months back, but i can see it got a Android 15 update and running smoother, but I'm using S23 ultra almost 80k but it's running Android 14 and I can see today only the beta testing is started , and for stable updates we need to wait for a long, untill pixel devices will start receive Android 16 stable version.

This is a biggest problem but Samsung doesn't care about their customers because we already paid for our devices, and really I won't suggest Samsung to any of them..simply waste.
2 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that our developer teams continue to work towards enhancing our product through software updates. Please note that regular OS upgrades may occasionally lead to delays in our planned updates, as we prioritize thorough testing, bug resolution, and rigorous quality checks.

As for now, the UI 7 beta program that has just been released for your device. We encourage you to stay tuned for the official UI 7 update, which we expect to launch very soon. To stay updated, please remain active on the Samsung Members application, as you will be notified when the update arrives on your device.

Warm Regards,
Samsung Customer Support

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Fzs001
Active Level 3
Galaxy S
Thanks for the update, but as you mentioned update will receive very soon it was already delayed compare to other flagship models and brands.
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