Original topic:

Samsung s24 utlra display problem

(Topic created on: 04-15-2024 12:38 AM)
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VickyCreation
Active Level 2
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Galaxy S
Hey, i am facing problem in my lick screen display so any help on it..
5 Comments
VickyCreation
Active Level 2
Galaxy S
Screen time problem 1713121193770.jpg
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Ratnesh1987
Active Level 3
Galaxy S
U have to reset setting
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VickyCreation
Active Level 2
Galaxy S
Yes sir
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Galaxy S
Hey it's because of the Good Lock. Simply turn off or uninstall lock screen customization optionin good lock. It's a old bug. It will fix ur problem 👍🏽
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue by the given links.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. Also, share video clips and images for better understanding. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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