Samsung s24 fe

[La1121]

Hello Mera phone samsung s24 fe apne aap chalte chalte restart ho. Jata hai os 6 me beta yahi problem thi or update k baad be yahi problem hai plz help me

[Wodehouse]

Possible reasons
Software
Run a malware bytes or any anti virus anti malware to rule out these.

Check since when the restart started happening. Is it after you installed a new app. To check restart in safe mode and see if phone restarts. If it does not try uninstalling latest app installed one by one. Uninstall last installed app. See if problem persist. If after safe boot your phone still restart it can point to a hardware namely faulty power switch, loose connection, faulty battery.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[La1121]

Jab new purchase kiya tab se hi ye problem hai

[Wodehouse]

Please visit a Samsung care. Please tell us why you waited this long when restart was happening since purchase. 🤔. Anyway please visit Samsung care. They will check for faulty hardware and may also re flash your firmware.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[La1121]

20 din pahle hi purchase kiya tha

[Wodehouse · Accepted solution]

It is under warranty. See if you can get a replacement. Services and parts if any to be changed should be free of cost. Carry your purchase invoice. Keep a soft copy just in case !.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[YashAgarwal]

Go to your nearest service they'll check it and re-flash your OS

[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue.

● Kindly use a genuine Samsung charger.

● We always recommend using a genuine Samsung charger for charging your device.

● There are two methods to disable the auto restart function.
1- Tap on Settings> General management>Reset > Disable Auto restart (if enabled)> Auto restart disabled.
2- Tap on Settings> Battery and device care> Three dots> Automation> Auto restart at set times if enabled.

● If you are facing this issue after installing any new application then uninstall that application.
Tap on Settings> Apps > desired app> Uninstall> Ok.

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● Reset settings: Tap on Settings>General Management> Reset and then tap on Reset settings.

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support