Original topic:

Samsung s23 ultra issue

(Topic created on: 04-03-2024 04:19 PM)
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kailash9057
Active Level 6
Options
Galaxy S
In one ui 6.1 we face issues like fingerprint sensor lag , slow charging , AOD is not good than before, OLD Nevigation gestures swip from button remove, bettry drain very past, over hiting, mainly camera is degraded and samples look like low budget redmi phones. We request samsung to fix camera degradation in next update patch. 
 
 This is the sample took on one ui 5.1 in s23 ultra image may be low quality than original cuz it was compressed by telegram app.
 
 We request samsung to improve image & colour processing edge detection. In camera 
 
 Well the sample was taken by downgrading s23 ultra to one ui 5.1 by an user who is not satisfied with one ui 6.1 
 
 Since many users are facing the camera degradation issue please fix it asap. We discussed over multiple s23 ultra users and raised this community post. 
 
3 Comments
SHOM_S23U
Active Level 4
Galaxy S
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Saysa
Active Level 2
Galaxy S
Yes bro I am facing same issues, specially battery drain and slow charging and slow face unlock
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you are facing multiple issues on your device so we would request you to kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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