Original topic:

Samsung s22ultra display problem after ui update

(Topic created on: 09-22-2023 02:32 AM)
2769 Views
sunilshaw
Active Level 1
Options
Galaxy S
Hello samsung.
I am using s22 ultra from june 2022 . Today 22nd september 2023 all of sudden i have noticed a backlight bleeding on left side top of my screen, for the same i have contacted to samsung support if they could help to fix the issue, but it didnt worked.
After doing lot of search i found the issue is not only happend to me it happend to many users after the update and i also found many post related to the same.
As my warranty is expired i have no clue how to get this fix. As this damage / problem occured due to recent update.
I also noticed when the display setting is in adaptive refresh rate mode the backlight issue is there but when selecting to standard refresh rate the backlight bleed is gone. But the solution is not permanent as getting any notification or unlocking phone / restarting phone it shows display issue for few seconds.
Please address this issue and come with solution.

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34 Comments
saj52khan
Active Level 2
Galaxy S
From where did you update one UI? It's not yet released for Indian S22 series i guess.
0 Likes
sunilshaw
Active Level 1
Galaxy S
I just did software update
0 Likes
saj52khan
Active Level 2
Galaxy S
Oh no issues with mine after update though. Let's see others are getting this issue. Mostly will be software issue. If support would not respond, try factory reset and see. That will fix the issue or software downgrade
0 Likes
01946622503
Beginner Level 2
Galaxy S
Ko
0 Likes
01946622503
Beginner Level 2
Galaxy S
Ko
0 Likes
JigarRaahi
Active Level 5
Galaxy S
From which region you got updated your s22 ultra?
0 Likes
Ashish_AJ
Active Level 2
Galaxy S
Go to your nearest service center .If there is no physical damage , your screen will be replaced free of cost .
sunilshaw
Active Level 1
Galaxy S
My warranty is expired ll they ll change the screen if no physical damage or dent or scratch?
0 Likes
Ashish_AJ
Active Level 2
Galaxy S
Even I am facing the same issue. My phone is submited for repair . The information I received from the service center that it will be free of cost and I only have to pay labor cost of around 502 rupees.I have attached the screenshot here from samsung support. You can chat with them to get the same message .IMG-20230917-WA0007_61599_0.jpg