Original topic:

Samsung s22 ultra fps issue

(Topic created on: 08-21-2022 09:23 AM)
319 Views
saireddyy
Active Level 7
Options
Galaxy S
Why my s22 ultra shows always 120hz even I enabled adaptive refresh rate? 
7 Comments
kiss_my_axe
Active Level 6
Galaxy S
Screen brightness should b more thann 25 percent ...if it is lower or screen is dim then it always shows 120hz .. dont know logic behind this ..but it is what it is
saireddyy
Active Level 7
Galaxy S
Yes True... We can restrict application to use 60fps by using Bixby automations
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kiss_my_axe
Active Level 6
Galaxy S
But then there ll b no use of adaptive refresh rate ...
Ultra_Devil
Expert Level 5
Galaxy S
I think its because the bad LTPO optimization.
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AsrS25edge
Expert Level 4
Galaxy S
Use power saving mode if it is in control and use also extra dim bug
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saireddyy
Active Level 7
Galaxy S
background apps into sleep in power saving mode!
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

>>Activative Adaptive brightness:
1. Open the Settings app.
2. Tap Display.
3. Tap the switch next to Adaptive brightness.
4. Slide the brightness bar to the right to maintain the screen brightness according to the sounding

>>Reset the settings:
Step1: Navigate to app's screen and tap on Settings.
Step2: Tap on General Management.
Step3: Tap on Reset.
Reset settings: Reset all settings to their default

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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