Original topic:

Samsung s22 ultra display problem

(Topic created on: 07-23-2023 09:33 PM)
1338 Views
AnjaliPatel
Beginner Level 2
Options
Galaxy S

Suddenly White light band appeared on my screen and the right portion of the display showing tinted color/mixture of green & yellow appeared without any reason I don't know. My device have no physical damage or I have dropped my device never ever. Its display motion smoothness frequency was set to Adaptive. Then from yesterday night, I found from various sources and even in the Samsung Mobile community also, that some people using S22 Ultra bought from various regions are facing with this same issue. Some have white band on the right side and some of them got it on the left side next to the camera cutout. But the problem is the same.

Pls share any solution to get this fixed.
14 Comments
john163
Active Level 9
Galaxy S
try to run the phone on 60hz and reboot.. although thats a temporary solution only if it works..other than that u need to replace you display
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Maverick77
Active Level 6
Galaxy S
I think this problem is intentionally created by Samsung.
I was reading about s21 Ultra and their also I just saw that many user were complaining that they have got the green line after the june update patch so it seems that it's a well planned strategy.
Sohel321
Active Level 7
Galaxy S
Same problem
0 Likes
SushR
Active Level 3
Galaxy S
Did you update to July 2023? If yes, after how much time/days the white line issue appeared?
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vinaych
Active Level 1
Galaxy S
I've updated my phone yesterday and my mobile also got same issue today.
We all need to raise a complaint on consumer court because they refused to provide free Service Because of warranty period over.but other companies provide their service for free if this kind of problem happened.
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VISWA_BOLLOJU
Active Level 7
Galaxy S
Any display issues or any other issues after July update
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,
  
Greetings from Samsung Customer Support! 
  
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
shradha20
Beginner Level 2
Galaxy S
Yes for me also same thing happened. Any solution because phone is not in warranty now and these guys are asking hefty amount to replace it

Or we need to lunch complain in consumer court country specific. I assume most people have same issue after the update
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vinaych
Active Level 1
Galaxy S
servicehead.in@samsung.com
Report your issue to this mail id. They will assist you further. In my case today they agreed to provide free screen replacement. Try this way it works.
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