Original topic:

Samsung s21fe exynos green line issue

(Topic created on: 05-13-2025 01:09 PM)
278 Views
dushyant111
Active Level 1
Options
Galaxy S
I updated my phone Samsung s21fe 5g and it take 30 min to update and there is no physical damage before this and after update i got 3 line back to back in the gap of 10 minutes or may be longer. 
And 
Now am suree that they will reject the free screen replacement under their 3 year screen replacement policy or whatever it is .
By just saying that this device have dent (but this are normal key scratche . 

Very bad experience with Samsung. Please help Samsung if you can 
Either am sure that am gonna buy my next phone of any another brand . 

Do something for green line please samsung . 
This is not fare to reject the replacement by just saying dents .
But this are not dent 
This are scratch

14 Comments
Oneui_new
Expert Level 5
Galaxy S
Free display replacement available for S21 ans S22 series till 30 sept 2025 if there is no physical demage on phone. Please contact nearest customer care.
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dushyant111
Active Level 1
Galaxy S
There is no damage but they will reject by seeing minor scratch as a dent
We can't do anything brother it's a fault by company .
We are people who try to buy good phones for cameras and all
But they cost more then our usage after this linee issue
Oneui_new
Expert Level 5
Galaxy S
Have you visited service center?
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dushyant111
Active Level 1
Galaxy S
Yes
0 Likes
Galaxy S
Nope. Just visit the service center and then see if they actually say because minor scratches can't indicate major damage
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dushyant111
Active Level 1
Galaxy S
Back pannel was opening because of heating issue in s21fe
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Galaxy S
That issue I had before and my charging port was damaged so along with the charging port they repaired the back panel also
dushyant111
Active Level 1
Galaxy S
But this was green line issue bro and i have to pay for this .
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Sam965
Active Level 4
Galaxy S
write a mail to samsung customer support clearly mentioning that you got green lines after updating to one ui7 and also tag them on social media platforms like X with your issue.