Original topic:

Samsung s21 Fe 5g Vertical White line

(Topic created on: 03-26-2025 02:50 PM)
259 Views
shubham_kumar
Active Level 3
Options
Galaxy S
I'm running a Galaxy S21 FE 5G that I purchased on 22.09.2022. Since last month the display shows annoying vertical white line . I have observed in the forum that, a large number of S21 FE users have reported similar incident. 

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I am confident that my device has no history of physical damage and has not been mishandled, dropped from height, or splashed with water.

I’m reaching out to express my deep frustration and disappointment with my Samsung S21 FE. This device, which was marketed as a premium product, has turned out to be a significant letdown. The persistent white line on the screen is not only irritating but completely unacceptable for a device in this price range.I trusted Samsung to deliver a high-quality product, but this issue has made me question that trust. It’s infuriating that a phone I invested so much in is failing me in such a basic way. I expect better from a company of Samsung’s reputation, and this experience is making me reconsider future purchases from your brand.I demand immediate action to resolve this defect. i went to the service centre and they said they will repair it for Rs 7500 for dsiplay change, i mean seriously why would i pay this much amount for the defect which is not from my fault. This is such a rediculous thing. 
16 Comments
Arijit5551
Active Level 3
Galaxy S
Did you update recently?
shubham_kumar
Active Level 3
Galaxy S
Yes
Abhishek_7080
Active Level 5
Galaxy S
They should, because if these line problems happen in a OnePlus phone, they will replace the display free of cost without hesitation. They also provide lifetime coverage for the green line issue.
shubham_kumar
Active Level 3
Galaxy S
But samsung will not
0 Likes
Abhishek_7080
Active Level 5
Galaxy S
Yes, Samsung should change the display free of cost because it is their phone's fault.
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shubham_kumar
Active Level 3
Galaxy S
I am visiting the service centre but he can't change display free of cost
vvnsk
Active Level 5
Galaxy S
I have got s21fe and I got free repair for the white line and they were saying that offer is applicable until 31st of march
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
shubham_kumar
Active Level 3
Galaxy S
I am trying all this things but he said he is offering only 50% discount on display price
0 Likes