Original topic:

Samsung pass : Digilocker quick access

(Topic created on: 10-29-2024 03:14 PM)
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RKX02
Active Level 6
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Galaxy S
Hello All, 

When am trying to add digilocker to my samsung pass for aadhaar and other documents it's asking me to verify with my phone number and when am following the steps to add and verify via my phone number it's showing it's already been registered but still am not able to add my aadhaar details and all to samsung pass.

Anyone else facing the same issue and know how to resolve this.
2 Comments
RKX02
Active Level 6
Galaxy S
Any response to this would be helpful
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support