Samsung only cares about profit, not its users.

[Abhijit131]

I am apprehensive about updating my Galaxy S23 Plus due to recurring post-update issues. I have experienced four instances of problems following updates: twice a green line appeared on the screen, once the UI stacked, and lastly, significant lag was observed. What is the team's process for addressing these issues? Their stated policy of not providing free solutions every time is unacceptable. I believe their focus is solely on profit, neglecting user experience. This is a serious shortcoming for Samsung. #neverbuysamsungdevice

[Saimahi]

They won't care the customers. In my flip 4 green line appears but they are not replacing the display eventhough it is their fault of updating

[Moksh07]

No

[ram_ram]

Samsung busy selling it's s25 mobile

[Deeepak4108]

A green line unexpectedly appeared on my S23 Ultra while using the March patch update on One UI 6.1, without any software updates being performed. My S23 Ultra is over two years old. I anticipate that the Samsung service center will recommend a costly display replacement.

Samsung's inability to identify the cause and provide a solution for this widespread green line issue is disappointing, especially considering their size and reputation. As a long-time Samsung flagship user (since Gakaxy S1) i feel let down.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

You have already connected with our service team, they have guided you according to Samsung policies, please be informed that charges for repair are applicable.

Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine. Kindly coordinate with the service team for any further assistance regarding this matter.

Additionally, we are taking your valuable feedback regarding the extension of the list of models for the display policy into consideration.

Warm Regards,
Samsung Customer Support

[Abhijit131]

Dear support team , 🙏😠
Please look at your update system not to price system ,this is misguide you done faltu and we are paying money what kind of manipulation is this ?? 🤔