From last month, my phone started acting weird. Below are the observations:
1. It was observed that on a white/colored background, we can see the burn in of the icons. (attached pic)
2. When I manually adjust the brightness, from 0 to 20%, the display brightness increases. When I increase the brightness more, the display suddenly reduces the brightness and goes greenish. When I keep increasing the brightness, grey horizontal lines are visible across the display and the font changes as well. At 50% brightness, the transitions on the screen are in slow motion and screen is green in color.
3. When the brightness is set beyond 50% then the display is still greenish, horizontal lines are still visible and the brightness is still low.
4. At 100% brightness, the lines are barely visible, the display is on the warmer side.
Because of the above, it is impossible to use the phone keeping the brightness on auto mode. The battery is draining fast because I have to keep the phone at 100% brightness to see the screen/phone. The display is horrible to look at.
However, when i unlock the phone after resting it, the display works normally with or without auto brightness. Then it goes back to its yellow/green tinted, horizontal lines, faded font display. This shows that the display is capable of being normal. But something is making it go bad, maybe recent update, bugs, drivers etc.
I was searching for some solution on the net and I came across that many other Note 9 users are facing the same issue. Most of the phones were affected after 1 year and before 1 year 5 months. None of them have dropped their phones or misused the phones. The Samsung Members users have many threads featuring this problem with a very vague revert from the Samsung team.
I gave hard reset, factory reset and cleared the cache as well many times. I have also charged the phone 100%, checked it till it has 10% battery & also gave it a rest for 1 day. But nothing's working.
I visited Samsung service center in Kanjirappally , Kottayam, Kerala,India and the only reply i got was "its display issue and it is needed to be changed", without even inspecting the phone.
Because samsung is a horibble company. They have been keeping the superior snapdragon phone for display in stores and selling inferior exynos phones to customers in India. Even I had an s9, 1.5 years old. Got the green screen issue. Had to sell it at half the current market price because for new screen they charge 15k. Samsung has fried up the screens of all the S series and note series with this update and they don't care because Indian's will still buy Samsung's flag-shits. Better is to go with oneplus or huawei. Never ever going to buy Samsung again.
i m facing d screen burn issue on my s8 as well...can somebody please create a link to sign petition...we should send our voices to them.. I don't know to create link so please if any one can do..
somebody help me I got green. creen after recent update. my phone doesn't even have single scratch after 2.8 years but this screen turned green suddenly.
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