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Original topic:

Samsung galaxy s24 ultra IMEI number not show

(Topic created on: 07-27-2024 04:55 PM)
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NIAZ_MOURSAID
Active Level 1
Options
Galaxy S
When I bought my samsung galaxy s24 ultra new I press *#06# on the dial pad to show the IMEI number of my handset. But now when I press *#06# on the dial pad the IMEI number of my handset is not showing. My samsung galaxy s24 model handset is currently updated to the latest software. Still my problem is not solved. How can I solve this problem in my handset?

2 Solutions


Accepted Solutions
Solution
Sayan_SS_
Expert Level 5
Galaxy S
Please Turn off Auto Blocker From Setting(Security And Privacy) But Turn it on After Your Work Complete Because It Is Important For Your Privacy.

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Solution
Sayan_SS_
Expert Level 5
Galaxy S
Actually The IMEI Number is Ok The Sim Number(SIM 1 And SIM 2) Get Exchange.May Be It is Due To Software Issue.It's Not Only With Your Device,With Another User S24 Ultra Device It Happend.You Can Check This Link 👇
https://r2.community.samsung.com/t5/Galaxy-S/S24-ultra-IMEI-Slim-Slot-issues-Is-everyone-facing-this...

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8 Comments
Ultima
Active Level 6
Galaxy S
Well if that doesn't work then go to settings and check about phone
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Solution
Sayan_SS_
Expert Level 5
Galaxy S
Please Turn off Auto Blocker From Setting(Security And Privacy) But Turn it on After Your Work Complete Because It Is Important For Your Privacy.
NIAZ_MOURSAID
Active Level 1
Galaxy S
Thank u very much. My problem is solved now. But i have also one problem. If you know the solution to my problem I will be eternally grateful to you. When I go into About settings on my Samsung Galaxy S24 Ultra handset, it shows that my SIM One is running on IMEI Number Two and SIM Two is running on IMEI Number One. How to solve this problem of my Samsung Galaxy S24 Ultra handset
Sayan_SS_
Expert Level 5
Galaxy S
Ok,I Understand!
But Currently I Don't Have Any Information About It.Wait For SomeTime I Will Be Trying To Know About it.
If You Can You Can Also Talk With The Dealer From Where You Had Buyed The Phone 📱
Rest, I Am Trying.
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Solution
Sayan_SS_
Expert Level 5
Galaxy S
Actually The IMEI Number is Ok The Sim Number(SIM 1 And SIM 2) Get Exchange.May Be It is Due To Software Issue.It's Not Only With Your Device,With Another User S24 Ultra Device It Happend.You Can Check This Link 👇
https://r2.community.samsung.com/t5/Galaxy-S/S24-ultra-IMEI-Slim-Slot-issues-Is-everyone-facing-this...
goodthings
Expert Level 5
Galaxy S
Please turn off Auto Blocker then try to it's again. But after use this code or any other code again turn on Auto Blocker for your's device security. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Disable Auto Blocker: Settings> Security and Privacy> Auto Blocker> Then turn it Off.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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