Original topic:

Samsung galaxy s20fe 5g update dual stereo speaker not working...

(Topic created on: 02-12-2023 08:11 AM)
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Djbagh
Active Level 1
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Galaxy S
Samsung galaxy s20fe 5g update dual stereo speaker not working... 
8 Comments
iamrohitkm
Expert Level 5
Galaxy S
From when
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Djbagh
Active Level 1
Galaxy S
Left side speaker no sound after update...
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Djbagh
Active Level 1
Galaxy S
left phone speaker no 🔇 sound Screenshot_20230213_192326_Accessibility.jpg
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iamrohitkm
Expert Level 5
Galaxy S
Keep in the middle.
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Djbagh
Active Level 1
Galaxy S
Keep On middle sound comes only right side left is silent....
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iamrohitkm
Expert Level 5
Galaxy S
Check in diagnostic in Samsung members app. If issue persists perform factory reset.
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Djbagh
Active Level 1
Galaxy S
Is this software issue or bug on update....
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cs-member11
Moderator
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Galaxy S

Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

1. Disconnect anything plugged into the headphone jack like, selfie stick, headphone, Bluetooth, etc.

2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device. (If any)

Check device volume settings
Please follow the below steps:

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Sound & vibration.
Step3: Tap on Volume.
Step4: Drag the volume adjustment bar left or right to increase or decrease the device volume.

To verify, play music and check the music sound. If the sound quality is good, then your speaker is working fine.

Clear Sound picker data

Step1: Got to Settings
Step2: Apps
Step3: Filter and sort
Step4: Enable "Show system apps"
Step5: Tap "OK"
Step6: Search Sound Picker
Step7: Tap on storage
Step8: clear data of Sound picker.

In case the issue is still not resolved.We request you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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