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Original topic:

Samsung S24 Plus Dobly atmos not working after one ui 8 update.

(Topic created on: Thursday)
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Shahid742443
Active Level 1
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Thursday (Last edited Thursday ) in 

Galaxy S
Hey Samsung,
Dolby Atmos is not working in the Samsung S24 Plus, as well as the S24 and S24 Ultra, after One UI 8. Fix this issue soon.
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Samsung_OneUi
Expert Level 5
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Thursday (Last edited Thursday ) in 

Galaxy S
Its working in our S24+ after oneui8 update.1759373101029.jpg
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cs_member10
Moderator
Moderator
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Thursday in 

Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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