Samsung S23 Ultra Camera Destroyed After Update

[Nitesh_Bind]

Recently, I have updated my S23 Ultra to ONE UI 7 and immediately after update I checked the camera. 

The camera features have been organised but its quality has been significantly reduced. The most problematic thing is the WORST CAMERA PRESETS (i.e. FILTERS) in the New Update.

In old mobile phone, the camera was working great, image qualities were superior and filters were AMAZING. But in the recent change, they destroyed everything.

I want the OLD FILTERS back. Someone, if possible, please do let me know how can I download the same. At least give the new update in Camera so that we can use the same old good camera of S23 Ultra again. 

[afzy95]

RIP samsung

S22 ultra one ui 7 update appears green line on display but old aged samsung not want to replace it

[afzy95]

Move to other brands

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[SahilBhardwaj]

and battery also.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern. We are taking your feedback regarding this matter and will take it into consideration for future updates.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support