S25 Destroyed After Software Update: Severe Battery Drain & Overheating – Seems Clear Software Bug!

[geo_777]

After the recent software update (Febrauary Batch), my S25 base model is a disaster. The battery drains insanely fast, and the phone overheats within minutes of use,

Charging speed decreased alot due to overheating. It was working normally for the first month, but directly after this update the battery life significantly dereased, this update has clearly broken something. This isn’t just a minor issue—it seems a major software bug that needs immediate attention! Samsung, Please, this needs to be fixed.

[1uilover]

What is samsung doing now..?

[S_Kumar73]

Yes. This is what I said in my post. And also praised about the battery performance in S25 ultra in one of the post. I was getting around 10 to 11 hrs when connected with wifi. But now after the FEB update the result is different. Now getting around 6 to 7 hrs SOT and in wifi. Many user claiming that they got 12 hrs SOT even after Feb update.

[vivek1989]

😁😁😁samsung is gr8.

[NotMorningStar69]

After the February Patch, I'm also facing battery drain.

[vivek1989]

😁😁😁what i said samsung is gr8

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

▶ Galaxy device Battery drainage issue: Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

4. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

5. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

6. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

▶ Galaxy device heating issue: 1.Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

7. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now
Note: Your phone will restart after the update is installed.

8. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device: Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

[geo_777]

Thanks alot for replying , but this is not the case here, I already aware about most of the tips & tricks related to enhancing battery life, and already most of them were done since I got the device, becaue I am very keen about battery life. and battery already was normal for 1 month.

But what happened suddenly after the update was very weired and my device really got mad with severe battery drain for 1 full day,  So I shocked.

I contacted local support , they asked me to Reset All setting (NOT factory reset) , I did , but the issue persist till battery dead completely for the first time. then i recharged while it is off , after that I started to feel some battery improvment close to its state before the update, still I am monitoring to see, still little heat.