Original topic:

Samsung S23 FE battery issue

(Topic created on: a month ago)
114 Views
Mannant
Beginner Level 2
Options
Galaxy S
My Samsung S23 FE is giving me a poor battery output even though I am using it in power saving mode. Can someone help why it's behaving so poor.
2 Comments
Ritwiksondhi
Active Level 6
Galaxy S
There isn't one single reason to point out, it could be some battery consuming app, bad wifi/mobile network or some bad Samsung update. I was facing major battery issues in my S23, which was completely resolved by a factory reset.
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes