Original topic:

Samsung S23 5G Green/Pink line Display issue

(Topic created on: 11-23-2024 01:16 AM)
1871 Views
RiteshRouth
Active Level 4
Options
Galaxy S
I am just worried about my phone (S23) regarding Green and pink line problem in samsung displays does anyone knows what's the real reason behind it so I can avoid it or I will take extra precautions .

I love samsung I am samsung customer since Nokia phones was In peak after that samsung came in market I was not expecting this kind of service from Brand like samsung atleast they should find the real reason behind it untill then they should provide free display replacement to effected users .
Please Comment on this Post and share your thoughts 🙏
8 Comments
Wodehouse
Expert Level 5
Galaxy S
The green and pink line issue on Samsung displays is a known problem that's been affecting various Samsung models, including the S23. Unfortunately, the exact cause of this issue is still unclear, but it's believed to be related to a hardware defect, possibly with the display connector or flex cable.

Some users have reported that the issue started after a software update, but it's unlikely that the update itself caused the problem. More likely, the update may have triggered a pre-existing hardware issue.

To minimize the risk of experiencing this issue, you can take a few precautions:

- *Handle your phone with care*: Avoid dropping your phone or subjecting it to physical stress, as this can cause damage to the display connector or flex cable.
- *Keep your phone's software up to date*: While software updates may not be the cause of the issue, keeping your phone's software current can help ensure that any potential problems are addressed.
- *Monitor your phone's performance*: If you notice any unusual behavior or issues with your phone's display, contact Samsung support immediately.

If you do experience the green and pink line issue, you may need to have your phone's display replaced. Samsung has been providing free display replacements for some affected users, but this may not be available for all devices or in all regions.

I understand your concern and loyalty to Samsung, and I hope this information helps you take steps to minimize the risk of experiencing this issue.

You can check these links

https://www.androidauthority.com/how-to-fix-green-line-issue-on-phone-screen-3342058/

https://r1.community.samsung.com/t5/galaxy-s/samsung-galaxy-s23-ultra-screen-green-line-issue/td-p/2...

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊
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harishhhhh
Active Level 2
Galaxy S
Hii is the problem resolved ? I am facing the same line issue in my s22+
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Galaxy S
Pls always review the update status on community and YouTubers feedback before update. I paused the oct security update because some of s23 users are reported green line issue after oct patch update. Don't update and turn auto update. 1732387085079.jpg
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. The issue could occur due to usage and various factors. As for now, there is no such type of issue on Samsung devices. In case there is any kind of issue occurs then we are always helping our customers to resolve their issues according to Samsung guidelines.

Warm Regards,
Samsung Customer Support

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imloku
Active Level 3
Galaxy S
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Aswinjimmy
Beginner Level 2
Galaxy S
I am just worried about my phone (s23) green and pink line problem
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SKarthikeyan
Beginner Level 2
Galaxy S
I got pink line this evening.. Please guide.. 🙏
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RIYASRAIHAN
Beginner Level 2
Galaxy S
My S23 phone has always same pink line issue..
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