Samsung S22 Ultra unexpected restart

[User1234512]

I have been facing unexpected restart of my samsung S22 Ultra after recent software update. Sometimes the mobile keeps restarting for more than 15 minutes.

[CODM6567]

Visit service centre

[prishu_]

Most probable reason: some of the boot up files might have got corrupted during the last software upgrad. Anyway, don′t panic, your S22 Ultra is completely fine, no need to worry.
Best way to do it at home is to clean flash official Samsung stable ROM using any tool(Odin, or using ADB).. if not, pls visot Official service center.
P.S.: take a backup of ur data and save all your personal data somewhere safe as long as you can.

[User1234512]

Thank you

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly use a genuine Samsung charger.
Note: We always recommend using a genuine Samsung charger for charging your device.

Disable the auto restart function
There are two methods to disable the auto restart function

Method 1: Settings>General management>Reset>Disable Auto restart (if enabled).
Method 2: Settings>Battery and device care>Three dots>Automation>Disable "Auto restart at set times" if enabled

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[User1234512]

I have disabled the auto restart and even done hard reset still the issue persists

[SohamL]

Dear Samsung Team,

Provided solution is useless, i reached out to service center 3 times then too i didnt got the solution.

I’m writing to share my frustration with the recent One UI 6.1 update on my Galaxy S22 Plus. Since updating, my phone frequently freezes, lags, and restarts on its own, making it difficult to use. As a loyal Samsung customer, I expected better quality control, especially for such a crucial update on a flagship device.

I urge you to investigate these issues and release a stable fix soon to restore performance.

Thank you for your attention.

https://r2.community.samsung.com/t5/Galaxy-S/S22-plus-is-unusable-after-6-1-update/td-p/17479704?src...