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12-26-2023 10:46 PM in
Galaxy S- Mark as New
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12-26-2023 11:57 PM in
Galaxy Sif issue still there then just reset phone
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02-17-2024 01:21 PM in
Galaxy S- Mark as New
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02-17-2024 10:45 PM in
Galaxy S
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12-27-2023 12:36 PM in
Galaxy SDear Samsung member,
Greetings from Samsung customer support.
Kindly follow the easy troubleshooting steps which might help to solve the issue.
Kindly use genuine Samsung charger.
Note: We always recommend to use genuine Samsung charger for charging your device.
Disable auto restart function
There are two methods to disable auto restart function
Method 1
Note: Device screenshots and menu may vary depending on the device model and software version.
Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto restart disabled.
Method 2
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto restart at set times" if enabled
Check the device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/
Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support.
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12-30-2023 11:38 PM in
Galaxy S- Mark as New
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01-29-2024 12:24 PM in
Galaxy SI am also having the same exact issue after doing the latest system update on my phone
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02-18-2024 02:12 PM in
Galaxy S- Mark as New
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02-18-2024 02:16 PM in
Galaxy S