Ever since my phone received the ONE UI 6.0 update on December 28, it keeps restarting every time I turn off the phone screen. If the phone is restarted for a long time, the phone gets hot, so after using the phone, it is always necessary to keep the phone power off.
I thought it might be fixed in the next update, so I did not go to the Service Center. But after 3 updates it didn't fix.
So I took it to the service center a few days ago. They said that some files are missing while updating the phone, so updating from the country from which the phone is made can fix it, and if not, the motherboard needs to be changed. Which is very expensive.
Now it is not possible to send it to the country from which it was brought, can it be fixed in any way from the country? Or will it be ok if I downgrade to ONE UI 5.1 using any tool?
As per your query, you have already visited the service center and they have guided you through the information after the physical inspection of your device. however, kindly contact the respective country helpline they will provide you with the exact information regarding this.
Although, we never recommend downgrading your device software, it may cause malfunctioning on your device.
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