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04-18-2024 05:05 PM in
Galaxy S
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04-19-2024 08:38 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, you have already visited the service center and they have guided you through the information after the physical inspection of your device. however, kindly contact the respective country helpline they will provide you with the exact information regarding this.
Although, we never recommend downgrading your device software, it may cause malfunctioning on your device.
You can click the link provided below to reach your country-specific Samsung support team:
https://www.samsung.com/in/function/ipredirection/ipredirectionLocalList/
Warm Regards,
Samsung Customer Support
