S23 Ultra Green Line Issue After One UI 7 Update – Serious Concern

[jeseem]

After updating to One UI 7, my S23 Ultra started showing display issues within just 1-2 weeks. Initially, I noticed a pink line appear on the screen. After restarting the phone, it disappeared — but it came back again after 2-3 days, stayed for 2 days, and then disappeared again. Now, I’m seeing a persistent green line on the left side of my display. It’s not going away no matter what I do. This is extremely frustrating. We are paying a premium price for flagship-level devices, and issues like this — especially just months after an update — are not acceptable. Samsung needs to acknowledge and fix this. A display failure on such an expensive phone is not something to ignore. Please address this ASAP. We deserve better support and transparency.

[ram_ram]

My s22 mobile display got Green line on 1st of Jan after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply first you must get job card from Samsung service center

[jeseem]

Thank You Ram

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Minato_]

I did all this and even prepared jobsheet at the service center and they say the product is out of warranty we can't do anything they only provide discount what **bleep** is this