Samsung S21 FE insta and other streaming lag

[Srinathchandrashekar]

After 01 April 2023 security patch update on my Samsung s21 Fe while playing Instagram reels, streaming some aaps like jio cinema YouTube, prime both video and audio got stuck so many times. Which is the worst experience ever after updated this 01 April 2023 security patch. The video laggs like hell and cant even use the apps because of it.

[ysh18]

Same here with the heating issue too....

[VardhanReddyD]

Yes same plz fix it

[kanishth]

Same samsung is playing dumb with s21 fe users

[Srinathchandrashekar]

Agree its really hard to use this device for any of the streaming app like Youtube, JioCinema or mainky instagram and FB.

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

1: Clear an app's cache, follow the steps: Navigate to Apps> navigate to and open settings> tap apps> View system apps> application > storage> Clear the cache.

2: Switch off your phone for a few minutes and then switch on and wait for a few minutes.

3: Update App if available. Update software: Menu>apps>settings>software update>install.

4: Reset app preferences: Setting >> Apps >> Three dots on the right top >> Reset app preferences.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Peru-107]

Same 😂

[Members_6cQcW5K]

I am facing the same issue since mid July in My Samsung S21 FE, what is the point of having a smartphone @samsung?

[Jyotirmoy03]

Same issue and camera