Not able to use mobile data when i came out from area that doesn't have 5g

[pluckers]

I am using s23ultra and using jio 5g sim. Recently i observed an issue with mobile data connectivity. I was streaming YT on my 5g data and then i traveled through certain area which doesn't have 5g coverage. Here i got notifications from jio that 5g is not present in this area. Data indicators become invisible. 

I tried to turn on off mobile data btn but no response 

I checked my nw mode & it is selected on 5g/3g/auto connect . By default nw should switch to 3g but that didnt happened. 

After this i also tried to change nw mode manually but still data indicators were invisible. 

Then i had to do AP on off to use nw again and this time i was already in 5g coverage area.

#samsung pls fix this bug

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

● Galaxy device internet issue: https://www.samsung.com/in/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support