Bro, this isn't an issue particularly, after all, the s21 fe doesn't support dual 5g standby. Whichever sim you're using for data this sim only supports 5G even though you're using 4g on that sim and the second one stays in 4G and below.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
Kindly restart your smartphone once and also re-insert your SIM card. Check device network in an open area: Kindly check your device in a different location/network coverage area.
Check device network mode settings Please follow the below steps. Step1: Navigate to the app's screen and tap on Settings. Step2: Tap on Connections. Step3: Tap on Mobile networks. Step4: Tap on network mode SIM1 or SIM2. Step5: Select network mode. Note: We recommend setting device network mode as LTE/3G/2G (auto connect) mode.
Kindly do check the same SIM card in another phone or another SIM card on the same phone to verify the issue.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Need Help My Samsung S21 FE 5G not showing 5G connectivity but my other Small budget phone 5G network. Hey Samsung Community Please Help me out as fast as Possible.
