Samsung S 21 ultra 512 gb

[Josephdxb]

My phone having lots of issues in last 3 week of time after the update has been done 

1. Network fluctuations 

2. Hanging and restarting while using photo or video 

3. My call can't able to ear by speaking person of the other end .

4. One time factory reset also done 

Feel like waste of money for this product when this think happen within 10 month of purchasing for the amount of AED 5399

[TMan296]

I have the S21 ultra and It works perfectly for me. There were a certain bugs before but it got cleared. Make sure to see that your phone is updated and the apps from the playstore as well as the galaxy store are updated

[VikrantTambade]

Yeah. No issues with mine S21Ultra too.

[GuardianofGalaxy99]

Any Update on your issue Or still facing the same?

[Josephdxb]

Still facing the same

[GuardianofGalaxy99]

I believe we should Visit or Connect someone senior in Samsung Gulf.

[Anonymous]

Report it to samsung and see what they say

[Josephdxb]

They asking to send log when I send log they again asking to send log

[Anonymous]

Make sure when u send logs it being sent because it takes a while for logs to send and tell u to keep application open by that it not closed in background

[Samsung_specialist]

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/