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04-20-2023 02:22 PM (Last edited 04-20-2023 02:22 PM ) in
Galaxy SI have done everything.
First issue came was :- Network connection error ( 16) and now its says cannot verify finger print.
We removed and added fingerprint.
we meaning :- me and the samsung customer care support.
I need that app to work, its where all my passwords are stored.
Kindly contact me and help me.
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04-20-2023 04:49 PM in
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04-20-2023 05:11 PM in
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04-20-2023 07:34 PM in
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04-21-2023 12:05 PM in
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04-23-2023 07:17 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support