Samsung M12 auto restart problem

[kuppulal]

My Samsung galaxy  M12 phone is restarting automatically. I visited service center three times but they are simply reinstalling the OS everytime and not giving proper response. Pls suggest me some solution for this. 

[ㅤ]

motherboard replacement.

u can read more here.
https://r2.community.samsung.com/t5/Tech-Talk/autorestart-issue-in-samsung-phones/td-p/11059145

[Anonymous]

Ab applicable hai ye comment😂.

Lekin exynos 850 me motherboard issue. Rare case hai.

[ㅤ]

hatoge nhi..

[Anonymous]

Kya😐

Pichle wale post pe f12 me ek baar auto restart issue tha to mujhe laga ki vo bas ek baar hi hua hai to maine vaha par bola.

Lekin phir m12 me iss post me bola hai ki auto restart issue hai to mujhe laga ki sayad mai galat bhi ho sakta hu, isliye comment kiya.

Sorry agar tumhe kuch galat laga ho to aage se dhyan rakhunga😬.

[ㅤ]

kitne pyaare ho yr tum..
maine to esa kuch bhi ni kaha ki mujhe boora lga..🤭

[SanthoshSanthoshN]

I am using M12 and no such issues
You can try the following setting to fix this problem...
(There is no 100% proof)

Go to Settings > Battery and device care > three dots menu > Settings >
Turn off "Auto Restart at set times"

Hope it might be useful 🙂

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support