Touch screen not working after one ui 6.1 update.

[tahsin2804]

I have galaxy S21(snapdragon)i recently got one.ui 6.1 update.after the update my screen touch is not working. I have used the phone with a mouse via OTG.I waited 2 days and did everything like restart, reboot, factory reset,but it didn't work. So i have downgraded my software to one ui 6.0. Now my touch is working fine again.But today my phone got a notification for one ui 6.1 update. So I am concerning should i update my phone now did samsung solve it or not.I am waiting for answer should i update my phone now or the problem will appear again after the update. 

This is my current software below👇

[karib_sultan]

Same Problem, Same Question. Did you find your answer?

[tahsin2804]

No bro.if you find it let me know

[karib_sultan]

Ok bro

[karib_sultan]

I am starving for the 6.1

[shohel88]

Kivabe downgrade korsen jdi janaten

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that we never recommend downgrading your device software as this may cause malfunctioning on your device, we always suggest our customers keep the device up to date, in case anyone facing any kind of issue then kindly feel free to get in touch with us. It is our best endeavor to provide you with an impeccable product experience at Samsung.

Warm Regards,
Samsung Customer Support

[tahsin2804]

What should i do now?

[sharabon]

Hlw