Original topic:

Samsung Line on Display Issue Screen Replacement Policy – Terms and Eligible Dev

(Topic created on: 07-03-2023 07:26 PM)
11546 Views
Danielcharles
Active Level 4
Options
Galaxy S
Samsung India is offering free-of-cost screen replacement on select flagship Galaxy devices that got affected by line on display issue. This useful information is coming through a WhatsApp conversation with the human executive of Samsung India Support.

57 Comments
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!  
 
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Members_VWhVYCq
Beginner Level 2
Galaxy S

Actually I faced a green line issue in my s23 there is no physical damage or water damage for the mobile but the service center said that it must be in warranty but as per your policy you can give a free replacement for the mobiles which does not have any physical damage or water damage can I get a free screen replacement for my  mobile if there is no physical or water damage

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ketans23
Beginner Level 2
Galaxy S
Any update to you for replacement..

I have got similar issue for s23
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akshay5252
Beginner Level 2
Galaxy S
Software update November 9. 4 day display got line so what is the solutionIMG-20231113-WA0006_1000174630_1699876162.jpgIMG-20231113-WA0007_1000174627_1699876163.jpgIMG-20231113-WA0010_1000174618_1699876170.jpg
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Danielcharles
Active Level 4
Galaxy S
Check authorized service centre
rajathsuah
Beginner Level 2
Galaxy S
Red line on screen display after update.IMG-20231115-WA0002_1000026350_1700019971.jpg
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Jassi1212
Beginner Level 3
Galaxy S
My phone was carcked almost 3 months before update and was working fine but after update i got line on my display do i get screen replacement or not please answer
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Danielcharles
Active Level 4
Galaxy S
Visit near Service centre. They will check for any external damage and then only they will confirm
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Anshad4907
Beginner Level 2
Galaxy S
My s22 ultra have same problem jan 10 2024