Original topic:

Samsung Keyboard user data sync

(Topic created on: 02-11-2024 10:40 AM)
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sathya12
Active Level 6
Options
Galaxy S
Just like Swiftkey Keyboard, does samsung keyboard allows to save the user data into account?

This will help seamlessly transition between the devices.

Once customer support asked me to reset the Keyboard for some keys cafe theme related issue. It completely ruined my data and all predictions went for a toss. I had a big time in building it again from scratch.

If samsung allows keyboard user data to be synced into samsung account by some sort, this will help a lot.

If this feature is already present then, please let me know how this can be done.

Thanks in advance!


3 Comments
rmps
Active Level 6
Galaxy S
Samsung keyboard have no option to sync ..but you can save your settings via samsung cloud via smart switch. On your new device onllwhen logged in with samsung account you will be able to restore all settings.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that when you log in with the same Samsung account to a new device.
You can restore all settings for the Samsung keyboard.

Warm Regards,
Samsung Customer Support

sathya12
Active Level 6
Galaxy S
Really?? Where is this option? Can we restore after we cleanup app data?
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