Samsung Galaxy watch 4 BP monitoring not working

[Rajaae]

Dear Sir

BP monitoring not working on samsung galaxy watch 4, result not show on watch I am attached screen short please verify and resolve the issue as earlier possible ( My mobile model samsung S23FE)

Regards

RAJENDRA 

[MonK11]

EGC isn't working either.

[Rajaae]

EGC working on my smart watch

[MonK11]

Mine isn't unfortunately.

[Rinzzlerr]

If you don't know, you have to calibrate the bp readings with a bp monitor first, and this is a monthly activity. Then only bp check works on the watch

[ElsT06]

My Also Same issue😔

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern regarding blood pressure monitoring not working, we would request you please share the screenshot of the issue with log data. So, our team can analyze the issue and help to provide a resolution. Please follow the below steps to get the log data:

Reproduction of issue on the watch > Samsung Health Monitor Apps on mobile > More menu > Contact us > Error reports > Check "Send system log data" > Send.

*Log data should be obtained immediately after reproducing the issue.

Warm Regards,
Samsung Customer Support

[kannyB]

It is literally saying what to do 😑