Original topic:

Samsung Galaxy S25 Battery Life & Overheating Issues – Is My Unit Defective?

(Topic created on: 03-30-2025 05:18 PM)
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triaasteria42
Active Level 6
Options
Galaxy S
I recently pre-ordered the Samsung Galaxy S25 (Base Variant) and bought it offline from a Samsung Store. Right from the start, the battery life wasn’t great—I was barely getting 2 hours of screen-on time per charge. But I knew that Samsung devices take some time to optimize battery performance based on usage patterns, so I gave it a fair chance.

Unfortunately, even after weeks of use, things haven’t improved. My phone’s battery drains ridiculously fast, and I have to charge it multiple times a day despite using it minimally. My mobile hotspot is on most of the time. The battery performance feels abysmal. I’ve attached my screen-on-time screenshots to show just how terrible the battery life is.

On top of that, the phone overheats like crazy—not while gaming (I don't even game on my phone), but while doing everyday tasks like browsing, social media, YouTube, or even listening to music. The only time it stays cool is when I’m not using it at all. I’ve attached screenshots from Thermal Guardian showing just how bad the overheating is.

What’s confusing is that I’ve seen other S25 users reporting great battery life, which makes me wonder—do I have a defective unit? Is there a way to check if my battery is faulty?

If you’re using the S25, how has your battery life been? What’s your average screen-on time, and does your phone overheat a lot? Would really appreciate any insights!


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31 Comments
AudioJack35
Active Level 10
Galaxy S
Yes maybe its your device with improper hearsink or thermal paste or improper chamber application
0 Likes
triaasteria42
Active Level 6
Galaxy S
What should I do?
0 Likes
AudioJack35
Active Level 10
Galaxy S
Search on web Samsung support or go to lower right end tab on Samsung Members app(this app) and complian from there cia support
0 Likes
AudioJack35
Active Level 10
Galaxy S
Complain about this to Samsung support
0 Likes
triaasteria42
Active Level 6
Galaxy S
Should I mail them?
0 Likes
anjel99
Active Level 5
Galaxy S
Go to service center as soon as possible
0 Likes
triaasteria42
Active Level 6
Galaxy S
Ok
0 Likes
AudioJack35
Active Level 10
Galaxy S
If they won't resolve you can contact Samsung service head and
Go to social media and tag #Samsung official accounts and  describe your issue to get their attention
0 Likes
triaasteria42
Active Level 6
Galaxy S
Where do I contact them?
0 Likes