Original topic:

Battery Drain and Overheating Issue on Samsung S25 After Software Update

(Topic created on: 2 weeks ago)
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aruundhati
Active Level 1
Options
Galaxy S



Dear Samsung Support Team,

I am writing to report a persistent issue I have been experiencing with my Samsung S25 device over the past week. Following a recent software update, I have noticed significant battery drain and overheating problems. The screen-on time has reduced considerably, and I now have to charge my phone twice a day, which was not the case earlier.

Additionally, the device tends to overheat, particularly when using the Instagram app for extended periods. I am unsure whether this is an app-specific issue or a problem with the device or the new software version.

I kindly request your assistance in resolving this issue as soon as possible. Please advise on any troubleshooting steps or if a fix is expected in an upcoming update.

7 Comments
Mani4
Expert Level 3
Galaxy S
check for Instagram app, it may be doing so
0 Likes
aruundhati
Active Level 1
Galaxy S
While using Instagram phone is heating up and battery been drained
0 Likes
JithinAjith
Expert Level 1
Galaxy S
Update Instagram and Google Play Services
0 Likes
Sam965
Active Level 4
Galaxy S
try and see after updating instagram app from play store, you should also put it in deep sleep mode under battery settings (if not done already)
0 Likes
AmanRaghav
Active Level 1
Galaxy S
uninstall the instagram app and download the older version(april month) from google.... i was facing the similar problem which is now temporarily solved
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AbHAY00110
Expert Level 5
Galaxy S
Ohhh
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AbhiMad07
Beginner Level 2
Galaxy S
I too have this problem with my s25 plus and Instagram makes the phone to drain the battery a lot and the temperature is always above 40% while using instagram.. Updated instagram via Play Store and still the problem persisits🥲
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