Did anyone figure out how to resolve the sudden auto restart issue in Galaxy S21 Plus handsets? Service center is refusing to attend to my complaint as the restart is not happening in front of them. Even the service head email id complaint was not very helpful as they are also claiming the same that as long as the auto restart does not happen in front of the service center guys the warranty cannot be claimed. I am feeling cheated after purchasing a Rs. 84999 smartphone from Samsung.
We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurring.
