Samsung Galaxy S21 Fe Green line on screen

[Ravi0456]

After recent October 2023 security patch update on 09th November, a vertical green line appeared across the screen from 10th November.(No physical damage occured).Does any one have same issue?. Does the samsung service center will change the screen for free as the warranty period expired in September 2023.

[Dharam0112]

A lot of samsung users using different series and model are facing no. Of issues after the update. And samsung is not looking into it. I have contacted customer care so many times but nothing is changed and same kind of issues are being reported by the users day by day.

[singh_a53]

Exnos

[goodthings]

My dear complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's free of cost. Thanks.

[shubhamkhatri]

https://r2.community.samsung.com/t5/Galaxy-S/S21-fe-need-owners-to-come-together-and-ask-for-refund/...

[RD1030]

Please send picture of screen

[Ravi0456]

.

[RD1030]

Please provide about device screenshot where phone model name clearly visible

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device after that they will guide you regarding the free-of-cost repair as per Samsung guidelines. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support