Samsung 200 MP & 3x Zoom focus issue

[sambdk]

Focus issue

Samsung Galaxy S23 Ultra 200MP & 3x Zoom camera is really struggling to focus on object

[Cnusri]

Plz watch all then you can get clear idea about it . These monthly vedios. Worst mobile in my life . Every month troubles. Why to buy this brand . 1. https://youtube.com/shorts/zt2E_r_e6g0?feature=share 2. https://youtube.com/shorts/6ja5moiAsGY?feature=share 3. https://youtu.be/GoUWH0pNTiA




4. https://youtu.be/p0lwHC0UuzM




5 . https://youtu.be/cU8Z7k9d_l0

[vinayshah]

Why r u posting the same post everywhere on this forum. You're spamming the whole forum. Its ur worst mobile phone not ours so deal with it or get over with it but stop posting same thing again and again.

[sambdk]

I am user of Samsung phone from Galaxy S3, S7, S8, Note 9, S20 ultra, S22 ultra, none of mentioned phone had focus issue now S23 ultra has focus issue even I cannot switch camera when I am in call in WhatsApp, Teams or any other apps, rear Camera is completely out of focus. This is not we are expecting from phone which worth USD 1400. We expect better

[sambdk]

Sample

[vinayshah]

I'm with Samsung since S2, Note, Note2 s4 s6 s7 Edge note 4 note 8 note9 S22Ultra and currently wife's s23ultra. Even she's facing that issue but that doesn't mean I'll spam the whole forum. They're going to fix it with next update soon as per Gsmarena's post. Have patience and please stop spamming the whole forum.

[sambdk]

I not spamming whole forum, It's a reality. If you think this a spam then report this. FYI, this is my 1st post in Samsung member. Even I heard about fix from many website. Samsung member is created to listen their customer. With all respect I did not post this in social media like Twitter or FB. I have same level respect on Samsung like you. This is a problem need a fix ASAP. Samsung knows about this issue, they should not wait for next security update, release fix early.

I don't who you are, I reported this Samsung. I don't know how you are related this incident.

[vinayshah]

Dear it's for user name -Cnusri who posted the very 1st comment on ur thread. Not for u.🙏

[vinayshah]

All my posts on this thread are for that spammer. Not for u. 🍻 🙏

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear the camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support