Original topic:

SPen not working

(Topic created on: yesterday)
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Kerden
Active Level 4
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Galaxy S
Hi, have an S24 ultra. The S pen does everything except AirActions. The Bluetooth is not active cos the pen doesn't get charged. Also the head of the pen does not settle in level with the body when inserted. It sticks out about 2mm. 
Anyone facing a similar issue? Is there a fix for this. Would really appreciate your responses 
1 Comment
cs_member10
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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