[SOLVED] Can't connect Network storage to PC

[sammy25]

Hi,

I am not able to connect network storage to PC,

It detects my pc under network drive(SMB) but when I enter my credentials and click ADD it throws same error every time:

" can't connect. Make sure address and other info is correct,then try again".

I have double checked my credentials and enabled all settings from PC side but still same error.

Kindly help.

[sammy25]

Many have liked the post but didn't give any solution, I am assuming you all have the similar problem.
I FOUND THE SOLUTION PARTICULARLY IN MY CASE.
Its the issue with username-》I was putting my login id which I use while logging into my PC but that is not required.
Here you need to put your user name NOT USER ID.
It can found IN control panel-》USER ACCOUNTS-》left side panel-》configure advanced user profile properties-》name will be after slash.

[jaccobninan]

Sorry it doesn't solve the problem in Galaxy S21 Ultra 5G.

[SheHaP]

thank you very much ... your solution worked well with my s22 ultra .... thank you🥰

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....  

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.  

Warm Regards,    
Samsung Customer Support 

[Nimish8]

thanks a ton. i was having the same problem... wasted lot of time... after reading your post i got solved.. thank you once again

[sammy25]

Kindly accept it as solution, by clicking on 3 dots on top right of comment and click on "accept as solution."