Original topic:

S9 Battery issues

(Topic created on: 06-08-2018 06:04 PM)
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Saibhargavg
Beginner Level 2
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Galaxy S
Does anyone face battery charging/Backup issues with S9? Though my phone says 1Hr 27 mins for full charge I turned on a stop watch to see that phone actually is taking more than 2 hrs to reach 100%.Also if I unplug at 11 A.M by 6 P.M battery goes down to 15% I'm not a power user I randomly use WhatsApp and Facebook for few minutes. I feel the backup is not as good as my iphone7 which had a smaller battery. Anyone else observed any of these issues? BTW it's the Xynos version not the snapdragon one.
2 Comments
GalaxyTeam
Active Level 7
Galaxy S
Indian S9/S9+ Telegram Support Group, Join Us (300+ Members)

**Join Us**
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admin_
Expert Level 5
Galaxy S
We apologize for the battery issue facing in the device. Please provide logs within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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