Saibhargavg
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06-08-2018 06:04 PM in
Galaxy S
Does anyone face battery charging/Backup issues with S9? Though my phone says 1Hr 27 mins for full charge I turned on a stop watch to see that phone actually is taking more than 2 hrs to reach 100%.Also if I unplug at 11 A.M by 6 P.M battery goes down to 15% I'm not a power user I randomly use WhatsApp and Facebook for few minutes. I feel the backup is not as good as my iphone7 which had a smaller battery. Anyone else observed any of these issues? BTW it's the Xynos version not the snapdragon one.
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GalaxyTeam
Active Level 7
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06-10-2018 02:41 PM (Last edited 03-14-2019 04:22 PM ) in
Galaxy S
Indian S9/S9+ Telegram Support Group, Join Us (300+ Members)
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**Join Us**
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admin_
Expert Level 5
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06-10-2018 05:27 PM in
Galaxy S
We apologize for the battery issue facing in the device. Please provide logs within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/